FAQs

Order and Payment Process

You can pay by Credit Card or Wire Transfer-EFT method. 1 – Payment by Credit Card You can make your online credit card payment in one go or in installments. 2- Payment by Wire Transfer / EFT You can make the payment by selecting the Money Transfer/EFT option on the payment page. You can reach our bank information from this link. Your order after payment send the receipt to info@baskiadam.com for quick processing. You must send it with your order number.
Unfortunately, there is no payment at the door, you can pay by credit card or bank transfer.
You create an order so that your order can be processed. You must pay.
You can calculate the price online by selecting the product on baskiadam.com, You can design online, get designer support or create your ready-made design. You can order prints by uploading 1 - Select Product: Choose the product you need from the menu. Calculate the price by specifying the quantity, paper and printing options. 2 - Make or Upload Your Design Online: Ready-made templates using Print Mans free design panel You can design online. If your design is ready, just upload it. 2 – Get Designer Support: If you do not have a ready-made design, you can get support from the professional designers of Basın Adam. In line with the sample images and information you have forwarded, our designer friend will wait for you within 24-48 hours. It will submit the design prepared before printing for approval by making the necessary arrangements in it.

Pricing and Offer

If the product you are looking for is available on our website, you can see the product features and When you select the post-print processing options, the printing fee will appear. If it is not available on our site, you can get an offer.
If the product you are looking for is not available on our site, or if you order multiple If you want to give an offer, you can click the Get Offer button and fill out the form. Our friends will price it as soon as possible and get back to you.
Unfortunately, we cannot provide pricing over the phone or live support.

Cancellation, Refund and Exchange

You can cancel your order before printing and graphic process. The stage you can cancel is the "Your Order Received" stage. In this case, we can cancel your order and make a change or refund according to your request. If the status of your order is at the "Order Processed" stage, unfortunately, you cannot cancel it. However, in case of such a situation, if you reach us by phone or e-mail, we will help you if we are at a stage where we can help.
If there is a printing or product feature error caused by us on the product you receive, we can make an exchange or cancellation. For this, you need to share with us the problem you are experiencing from the communication link and the image of the product you received. Our related friends will get back to you as soon as possible to solve the problem. In case of cancellation, product returns are made with the Aras Cargo Company, with which our company has an agreement, with a counter-payment. In case of sending a return with a cargo company other than the contracted Aras Cargo, the price difference between the cargo companies is deducted from the customers balance and the return process is carried out.

Preliminaries

If you are ordering from Istanbul. Same day shipping on your chosen product If there is a phrase and there is no problem in its design that is not suitable for printing. Moto-courier by placing your order before 1 If you choose delivery, the product will be delivered to you on the same day.
There are Free Shipping, moto-courier in Istanbul and Delivery from the Office options.
Production time of each product varies. Estimation of products lead time print options and delivery on product pages appears after the method is selected. If the delivery options If you choose free shipping, the product will be shipped to you on the day specified in the system. If you choose the moto-courier option within Istanbul, our courier friend will will be delivered to you.
We provide free shipping with Yurtiçi Kargo. If you want your products to be sent with a different cargo company, we can send them with a counter payment.
The tracking number is sent to you by sms and e-mail on the evening of the day the products are shipped. You can also see the tracking number on the Printadam.com > My Account page after you enter the system.
If the cargo company cannot find you at the address you specified in the order, your products will be taken back to the cargo branch in your region. If you do not receive your products from the branch within 3 days, the products will be returned to our company. In this case, the reshipment of the product is made against payment.
The courier delivery option within Istanbul is only available for some regions within Istanbul. Islands, Arnavutköy, Çatalca, Silivri and Şile are places other than Courier Package Service.
The moto-courier delivery fee within Istanbul varies according to the districts. You can check this in the delivery section on the product page.

Evet, yurtdışına gönderim yapıyoruz. Kargo ücreti, ürünleriniz hazır olduğunda DHL, FedEx veya UPS’ten desisine göre hesaplanır ve tarafınızdan talep edilir.

Products

This solution will make your company run more efficiently and profitably by streamlining your business processes, maximizing your resources and eliminating redundant operations.

Printing

The site currently supports eight major and popular print products as listed. We are shortly going to introduce more products like logos/mailing labels, vinyl stickers, catalogs, banners, calendars, door hangers and raised ink cards.

Pricing

The type of paper used for difference purposes is expressed in weight. In the countries following the European system, it is grammes per square metre (gsm or g/m2 or simply g) and in the US system it is Pound (lb).

The paper used for writing/printing (letterheads and such stationery) is generally between 60 to 120 gsm (20 to 70 lb) and is called the paper or text stock. Anything heavier than this is considered the card stock, i.e. the paper used for business cards, postcards, greeting cards, etc.

Payment

There are three options for designing and customizing a product. Click a product on the left-hand panel and choose one of the options.

1. Custom Design: lets you customize the products. Click it to open the design studio and use multiple tools to create your own design.

2. Upload Design: using this option, you can upload your own JPG, JPEG, GIF, PNG, EPS, AI, PDF and PSD images.

3. Browse Design: use this to select hundreds of pre-loaded templates. Work on them or customize them through our design studio.

Our system supports RGB (red, green, blue) for producing digital prints. We have accurately mapped color pallet to match RGB to CMYK (cyan, magenta, yellow, key) to ensure proper 4-color printing.

300 dpi (dots per inch) is the resolution of the output PDF file.

No, the price list indicates basic prices of products against the speculative quantities. The prices are calculated with regard to the most basic paper/card types, sizes and single side printing. As you know, the final printing cost depends on many parameters: paper/card weights or thickness (GSM/Pt), glossy or matt finish, 2 or 4 colors, square or rounded corners, single or double side printing, quantity, destination shipping charges and the mode of transport. Please use the indicative prices for calculating the basic cost. Once you place the order using the above parameters, we will quickly mail you the final, exact cost.